Search for tag: "knowledgebase"

Wrap-up and Q&A

We’ll get together one last time to discuss…

From  G-DOIT-AIS-KnowledgeBase 0 likes 1 plays 0  

Revitalizing the OAR KnowledgeBase

The Office of Admissions and Recruitment recently…

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Digital Accessibility Policy Panel

All web content used in programs, services, and…

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Customizing Your KB Landing Page with CSS and WCAG

Ready to elevate your KB landing page to align…

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What Does “Good” Mean When Creating Documents?

A good support document is clear, helpful, and…

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Make It Accessible: KB Documents

In this session, we’ll review principles of…

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Diving Deeper into Your KB Options

Take a few moments to learn about several options…

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KB-GPT: A Simple (Non-scaleable) Experiment in Chatbot Training Using KB Content

Ever wondered what happens when you feed your KB…

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Exploring the New KB Doc Edit Screen

Did you know that the KB is moving to a brand new…

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Using the KB API to Embed Your Content Anywhere

The KB’s API offers a way to surface your…

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Beginning with the Basics

This session will provide an overview of the new…

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Elevating Knowledge Discovery with Semantic Search

Discover how semantic search can transform…

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Welcome to the KB User Group Meeting

After some quick introductions, the KB team…

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(Updated) KB Overview Documents

What are the most important things your users…

From  Sergio Elahi 0 likes 5 plays 0  

Failed Searches Analysis

Student employee for the Help Desk KnowledgeBase,…

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Takeaways and Templates

This presentation by DoIT Help Desk Knowledge…

From  G-DOIT-AIS-KnowledgeBase 0 likes 19 plays