Recordings from the UW KnowledgeBase team, including Advisory Group Meetings, the annual KB User Group Meeting, and other related presentations.
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Watch the recording of our April KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our March KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our February KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our January KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our December KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our November KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our October KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our September KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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Watch the recording of our August KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes.
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How Your Feedback is Helping Us Redesign the… 10 of 15
How Your Feedback is Helping Us Redesign the…
Did you know that we're redesigning the KB's document editing screen? We've been listening to your feedback and conducting user research over the… -
Whether you're an experienced hand or a newly-minted KnowledgeBase editor, it never hurts to understand what some of the basic needs of article design to attend…
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Learn how the DoIT Help Desk integrated their KnowledgeBase with their IT Service Management tool to implement Knowledge Centered Service (KCS) into their support…
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Join us and explore the future of KB website customization! This session is particularly beneficial for KB Administrators responsible for institutional branding and…
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Let's write some "gouda" technical documentation! In this interactive workshop, we'll take confusing, jargon-filled instructions for a fictional…
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Due to UW-Madison DoIT retiring the Confluence wiki service, the DoIT Departmental Support group chose to move their documentation from the Wiki to the KB. This…