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From G-DOIT-AIS-KnowledgeBase February 28th, 2025
Watch the recording of our February KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our January KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our December KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our November KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our October KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our September KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our August KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Did you know that we're redesigning the KB's document editing screen? We've been listening to your feedback and conducting user research over the… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Whether you're an experienced hand or a newly-minted KnowledgeBase editor, it never hurts to understand what some of the basic needs of article design to attend… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Learn how the DoIT Help Desk integrated their KnowledgeBase with their IT Service Management tool to implement Knowledge Centered Service (KCS) into their support… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Join us and explore the future of KB website customization! This session is particularly beneficial for KB Administrators responsible for institutional branding and… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Let's write some "gouda" technical documentation! In this interactive workshop, we'll take confusing, jargon-filled instructions for a fictional… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Due to UW-Madison DoIT retiring the Confluence wiki service, the DoIT Departmental Support group chose to move their documentation from the Wiki to the KB. This… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
How familiar are you with the UW-Madison Digital Accessibility Policy? In this session, we'll discuss how changes to the policy timeline make it more important… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Learn about the effort within the Gies Teaching & Learning unit to drive adoption of the KB among their users. A follow up from last year, we'll learn about…