UW KnowledgeBase
-
From G-DOIT-AIS-KnowledgeBase May 12th, 2025
Watch the recording of our April KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase May 12th, 2025
Watch the recording of our March KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 28th, 2025
Watch the recording of our February KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our January KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our December KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our November KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our October KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our September KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase February 12th, 2025
Watch the recording of our August KB Advisory Group Meeting here. You can find our written agenda in the KB Admin Tools under Home > Meeting Minutes. -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Did you know that we're redesigning the KB's document editing screen? We've been listening to your feedback and conducting user research over the… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Whether you're an experienced hand or a newly-minted KnowledgeBase editor, it never hurts to understand what some of the basic needs of article design to attend… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Learn how the DoIT Help Desk integrated their KnowledgeBase with their IT Service Management tool to implement Knowledge Centered Service (KCS) into their support… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Join us and explore the future of KB website customization! This session is particularly beneficial for KB Administrators responsible for institutional branding and… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Let's write some "gouda" technical documentation! In this interactive workshop, we'll take confusing, jargon-filled instructions for a fictional… -
From G-DOIT-AIS-KnowledgeBase August 2nd, 2024
Due to UW-Madison DoIT retiring the Confluence wiki service, the DoIT Departmental Support group chose to move their documentation from the Wiki to the KB. This…