-an understanding of transgender and nonbinary identities and why maintaining welcoming, inclusive environments is critical
-a plan for designing and implementing an audit of their library’s spaces, policies, and practices to identify opportunities
for improvement related to transgender and nonbinary inclusivity
-specific suggestions for actively making changes to policies and practices that are intentionally or
unintentionally exclusionary to transgender or nonbinary patrons and staff
-strategies for handling resistance or disruptive responses to inclusive spaces, programs, and services