Change, whether welcome or painful, is inevitable. Information changes. People change. Finding what you need to know, and who knows it, takes time and energy that many can't spare. We often don't realize the risk that is created when knowledge lives solely in the minds of individuals. To remain resilient to change and support each other through uncertainty, we need to remove the barriers—often, ourselves—that prevent our knowledge from being accessible to our colleagues. Knowledge is power and we owe it to our colleagues to empower each other. Presenter: Leah Scheide — Knowledgebase Service Lead and Product OwnerModerator: Noel Kim